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Abstract
Background: The diagnosis of cancer in a child imposes significant psychological and emotional stress on both the patient and their parents.
Objective: The study aimed to evaluate parental satisfaction with nursing care and identify unmet care needs during hospitalization.
Materials and Methods: A descriptive cross-sectional study was conducted at Children Hospital Lahore involving 70 parents of children receiving cancer treatment, selected through convenience sampling. Data were collected using a structured Likert scale and a validated questionnaire to assess parental satisfaction and unmet care needs, and were analyzed using descriptive and inferential statistics in SPSS.
Results: From a sample of 70 parents, 86% were highly satisfied and 14% were satisfied with the nursing care provided, with a mean satisfaction score of 170.80 ± 11.25 (89.89%). Unmet care needs were predominantly related to information (e.g., prognosis, treatment, and procedures), followed by concerns associated with nursing practices such as comfort, safety, and timely care provision.
Conclusion: The study concludes that although parental satisfaction is high, improvements in communication and nursing care practices are essential to better address parental needs and enhance family-centered care in pediatric oncology settings.